Record Keeping and Documentation

If it isn’t written down, it hasn’t happened!”. Many care staff provide excellent care but forget the importance of keeping accurate records and remembering why this is important. Sometimes, it is when things go wrong – for example an incident occurs – that issues with record keeping are highlighted. This half day course refreshes and reminds care staff about the importance of record keeping, what good record keeping looks like, what should and should not be included, and the implications of mistakes.