Our free guide to PHBs & PA Training

Download your free guide to improving your CQC rating 

Prepare to Manage

A one-day course aimed at senior staff who are managing those in a healthcare environment
online learning icon - man on computer in front of globe

ONLINE
LEARNING

building icon

LOCATION
TRAINING

Introduction

This course covers crucial topics such as data protection, recruitment processes, and the management of employee records. Participants will learn about the legal requirements for preventing discrimination in the workplace and the best practices for ensuring fair treatment of all employees. The course also delves into the intricacies of managing staff records, including what should be kept in an employee file and the duration for retaining these records.

Course Contents

  • HR Essentials
  • Data Protection
  • Recruitment and managing staff records
  • Recruiting staff
  • Keeping staff records
  • Letting staff see their records
  • Monitoring staff at work
  • Monitoring staff without their knowledge
  • CCTV
  • Personal data an employer can keep about an employee
  • What an employer should tell an employee
  • Employers: preventing discrimination
  • Discrimination in job adverts
  • Questions you cannot ask when recruiting
  • Asking for a date of birth
  • Criminal record checks
  • Health checks
  • Right to work in the UK
  • Trade union membership
  • Employing people with protected characteristics
  • Keeping records
  • What should be kept in an employee file
  • From the recruitment process
  • Throughout their employment
  • Development and performance documents
  • Termination records
  • What not to keep in employee files
  • How long should I keep employee files?
  • Holidays and Rest breaks
  • Rest Breaks
  • Sick Leave
  • Fit notes and proof of sickness
  • Self-certification
  • Sick leave and holiday
  • Pay
  • Sickness caused by work
  • Redundancy
  • Being selected for redundancy
  • Unfair selection
  • Redundancy pay
  • Maternity or paternity leave
  • Supervisions and Appraisals
  • Setting the scene
  • Supervisor Skills
  • Culture
  • Closed Culture
  • What is supervision?
  • Why have supervisors?
  • Supervisory Behaviour
  • Emotional intelligence
  • Empathy Intelligence Benefits
  • Supervisor Features
  • Self Analysis
  • How staff describe you
  • How do your staff view you?
  • Perception
  • Understanding Boundaries
  • Emotional Tone
  • Daily Hassles
  • Emotional Support
  • Difficult Emotions
  • Easy Emotions
  • The Individual
  • Understanding Our Response
  • Undertaking Formal Supervisions
  • What is a supervision?
  • Good Supervision Example
  • Models
  • Areas Covered
  • Format
  • Recap
  • Information seeking and exchange
  • Problem solving
  • Summary and follow-up
  • Supervision
  • Good Supervisory Behaviour
  • Supervisory relationships
  • The Supervision Agreement or Contract
  • Supervision Contract
  • Policy Inclusion
  • Clarification
  • Boundary Setting
  • Experience Sharing
  • Challenge
  • Agreement Headings
  • Task Assistance
  • Links
  • Providing Assistance
  • Enhancing staff through supervision
  • Valuing Supervisors
  • Update Yourself
  • Duty of Care
  • Stress Management
  • Promoting Reflection and Critical Thinking
  • Quality Through Reflection
  • Use of Reflection

Course Outcomes

All delegates will receive a certificate to cover the topics above

Still have a question?

If you can’t find the answer to your question get in touch or call 0161 641 1297
author avatar

Please enter your details to download the free guide.

Please enter your details to download the free guide.